Cookie Policy

Last Updated: 1 October 2026

Maison Elham (“we”, “our”, “us”) uses cookies and similar technologies on our website to help provide a secure, functional and user friendly browsing experience. This Cookie Policy explains what cookies are, how we use them, what types of cookies may be used on our website and how you can manage your cookie preferences.

By continuing to use our website, you acknowledge that cookies may be used in accordance with this Cookie Policy. Where consent is required by applicable law, we will request your consent before placing non essential cookies on your device.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, mobile phone, tablet or other device when you visit a website.

Cookies allow websites to recognise your device and remember certain information about your visit. They can help websites operate correctly, improve performance, understand how visitors use the website and remember preferences.

Cookies may be either:

Session Cookies

These cookies are temporary and are normally deleted when you close your browser.

Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. They may be used to remember preferences or recognise you when you return to the website.

2. How We Use Cookies

Maison Elham may use cookies and similar technologies for purposes including:

  • Operating essential website functions
  • Improving website security
  • Remembering user preferences
  • Understanding how visitors use our website
  • Monitoring website performance
  • Improving website content and functionality
  • Analysing website traffic
  • Supporting communication and enquiry functions
  • Measuring the effectiveness of our website and marketing activities, where applicable

We aim to use cookies only where they are reasonably necessary for the relevant purpose.

3. Types of Cookies We May Use

Depending on the configuration of our website and the services we use, cookies may fall into the following categories.

Essential Cookies

These cookies are necessary for the website to function correctly.

They may support functions such as:

  • Website navigation
  • Security
  • Form functionality
  • Session management
  • Cookie preference settings
  • Basic website operations

Because these cookies are necessary for essential website functionality, they may not be able to be disabled through certain cookie preference tools.

Functional Cookies

Functional cookies allow the website to remember choices and preferences made by visitors.

For example, they may help remember:

  • Language or regional preferences
  • Form or interface preferences
  • Cookie consent choices
  • Other website settings

Disabling these cookies may affect certain website functionality.

Analytics and Performance Cookies

These cookies may help us understand how visitors interact with our website.

They may collect information such as:

  • Pages visited
  • Time spent on pages
  • Browser and device information
  • Approximate geographic information
  • Referral sources
  • Website interactions
  • General website traffic patterns

This information may be used to understand website performance and improve our services and user experience.

Analytics information is generally collected in aggregated or pseudonymised form where appropriate.

Marketing Cookies

Where applicable, Maison Elham may use marketing or advertising cookies to understand the effectiveness of promotional campaigns or provide more relevant communications.

These cookies may help measure:

  • Visits resulting from advertising
  • Campaign performance
  • Website conversions
  • Interactions with promotional content

Marketing cookies will only be used where permitted by applicable law and, where required, after obtaining your consent.

4. Third Party Cookies

Some cookies may be placed by third party services that appear on or support our website.

Depending on the services implemented on the website, these may include providers of:

  • Website analytics
  • Security services
  • Video or multimedia content
  • Maps and location services
  • Online forms
  • Social media functionality
  • Marketing and advertising services
  • Payment or communication services

Third party providers may use cookies according to their own privacy and cookie policies.

We do not control the cookie practices of third party providers and recommend reviewing their respective policies where appropriate.

5. Cookies Used for Website Analytics

We may use analytics services to understand how visitors use our website.

Analytics information can help us identify:

  • Popular pages
  • Website navigation patterns
  • Technical problems
  • Website performance issues
  • General visitor behaviour
  • Areas where the website experience can be improved

Analytics services may use cookies or similar technologies to collect this information.

Where required by applicable law, we will obtain appropriate consent before using non essential analytics cookies.

6. Cookie Consent

Where required by applicable law, visitors may be presented with a cookie consent notice when they first visit our website.

Depending on the cookie management system implemented on the website, you may be able to:

  • Accept all cookies
  • Reject non essential cookies
  • Select specific categories of cookies
  • Change your preferences later

Your cookie preferences may be stored so that the website can remember your selection.

7. Managing Cookies Through Your Browser

Most modern web browsers allow you to control or delete cookies through their settings.

You can generally:

  • Block cookies
  • Delete existing cookies
  • Allow cookies only from selected websites
  • Receive notifications before cookies are stored
  • Disable third party cookies

Please note that disabling or deleting certain cookies may affect the functionality, security or performance of parts of our website.

8. Do Not Track Signals

Some web browsers offer a “Do Not Track” setting.

Because there is currently no universally accepted technical standard for responding to Do Not Track signals, our website may not respond to such signals in all circumstances.

Where applicable, cookie preferences and consent mechanisms provided through our website will determine how non essential cookies are handled.

9. Personal Information and Cookies

Some cookies or similar technologies may collect information that can be associated with an individual or device.

Where cookie related information constitutes personal information under applicable law, we will handle it in accordance with our Privacy Policy and applicable data protection requirements.

You can read our Privacy Policy for more information about how Maison Elham collects, uses, stores and protects personal information.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes to our website
  • Changes to the cookies and technologies we use
  • Changes to third party services
  • Changes in legal or regulatory requirements
  • Changes to our privacy and data protection practices

The updated version will be published on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Cookie Policy or how cookies are used on our website, please contact us.

Maison Elham

London Office: Mayfair, Berkeley Square, W1J 6BD London, United Kingdom

Dubai Desk: Boulevard Plaza Tower 1, Downtown Dubai United Arab Emirates

UK Admissions Desk: uk.admissions@maisonelham.com

General Enquiries: info@maisonelham.co.uk

Support: maisonelhamsupport@gmail.com

UK VIP Line: +44 20 7946 0912

Dubai Desk: +971 4 800 ELHAM

We will review and respond to cookie and privacy related enquiries in accordance with applicable requirements.
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